Frequently Asked Questions – Private Cusco Airport Transfer to Hotel

Where will my driver meet me at Cusco Airport?

Your professional driver will meet you at Alejandro Velasco Astete International Airport (CUZ), usually at the arrivals area, holding a sign with your name for easy identification.

How long does the transfer from Cusco Airport to my hotel take?

The journey usually takes approximately 20–30 minutes, depending on your hotel’s location and traffic conditions in Cusco.

Is the airport transfer private?

Yes. This is a private Cusco airport transfer to hotel, so you will travel exclusively with your group without sharing the vehicle with other passengers.

Is airport waiting time included?

Yes. Airport waiting time is included, allowing your driver to wait for you in case your flight is delayed or you need additional time to collect your luggage.

What happens if my flight is delayed?

We monitor your flight information whenever possible. If your flight is delayed, your pickup time can be adjusted accordingly, helping you avoid unnecessary stress upon arrival.

Can I book a transfer to any hotel in Cusco?

Yes. We provide private transfers to most hotels, hostels, Airbnbs and other accommodations in Cusco. Please provide your complete accommodation details when making your reservation.

Can you pick me up from the airport at any time?

Yes. Private airport transfers can be arranged according to your flight arrival time, including early-morning and late-night arrivals, subject to availability.

What type of vehicle will be used?

The vehicle depends on the number of passengers and luggage. Options may include a sedan, SUV, minivan, or Sprinter-type vehicle for larger groups.

Is luggage included in the transfer?

Yes. Standard luggage is included. If you are traveling with oversized luggage or special equipment, please let us know in advance.

How do I find my driver at the airport?

Your driver will wait for you at the designated meeting point with a name sign, making it easy to identify them after you exit the arrivals area.

Can I book a round-trip airport transfer?

Yes. You can book a round-trip private transfer, including transportation from your hotel back to Cusco Airport at the end of your trip.

How far in advance should I book my airport transfer?

We recommend booking in advance to secure your preferred pickup time and vehicle, especially during peak travel seasons in Cusco.

Is the private airport transfer safe?

Yes. We provide a professional, reliable, and comfortable transportation service with experienced drivers familiar with Cusco and its surroundings.

What information do I need to provide when booking?

You should provide your flight number, arrival date and time, passenger information, luggage details, and hotel name and address.

Can I request a child seat?

If you are traveling with children, please request a child seat when making your reservation. Availability may vary depending on the vehicle and service conditions.

Can I cancel or modify my reservation?

Cancellation and modification policies depend on the booking terms of your reservation. Please check the specific conditions provided at the time of booking.

Why should I choose a private airport transfer instead of a regular taxi?

A private transfer provides pre-arranged pickup, personalized service, direct transportation to your hotel, and assistance upon arrival, making your arrival in Cusco easier and more comfortable.